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Frequently Asked Questions
A pre-meeting dossier is a short briefing document about a person you're about to meet: who they are, their professional background, how you already know them, and suggested talking points. RunDossier generates one automatically in about 60 seconds by combining the person's LinkedIn profile, web search results, and — if you connect Gmail — your own email history with them.
Three sources: the person's public LinkedIn profile (work history, education, headline), web search results, and optionally your own Gmail correspondence with them. Email content is analyzed in real time and never stored. Every fact in a dossier comes from gathered data — nothing is fabricated.
Tools like ZoomInfo and Apollo sell raw contact data (emails, phone numbers). Crystal Knows sells personality profiles. RunDossier produces a complete, readable briefing — a narrative about the person, personalized with your own relationship history from email. You get something you can read in two minutes before walking into the meeting, not a data record to interpret.
Visit the Slack page and click "Add to Slack". You'll authorize the app for your workspace, then create a RunDossier account (or sign in) to link your installation. Once installed, anyone in your workspace can use the /dossier command.
Each dossier generation costs one credit. New accounts start with 3 free credits. You can subscribe to a monthly plan (Lite, Pro, or Team) for a monthly credit allotment, or buy one-time top-up packs from your dashboard. Monthly plan credits reset each billing period; free and top-up credits never expire.
Yes. Once the Slack app is installed in your workspace, any team member can use the /dossier command. Credits are consumed from the account of the user who installed the app.
Connect your Gmail account from the dashboard settings. When generating a dossier, RunDossier will search your email for relevant correspondence with that person and include relationship context in the report.
Go to your dashboard and click "Buy Credits". We accept all major credit cards via Stripe. Credits are added to your account instantly after purchase.
We collect your account info, search queries, and generated dossiers. Email content is analyzed in real-time and never stored. OAuth tokens are encrypted at rest. See our privacy policy for full details.
Yes. RunDossier has a public API: create an API key in Settings, then generate dossiers programmatically via POST /api/v1/dossiers. Full documentation is at rundossier.com/docs/api, with a machine-readable OpenAPI spec at /api/v1/openapi.json and markdown docs at /docs/api.md for AI agents.
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